Privacy policy

Privacy Policy

Last Updated: August 12, 2026

At Medicube ("we," "us," or "our"), we respect your privacy and are committed to protecting the personal information you provide when you visit or make a purchase from our website.

This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, purchase products, communicate with us, or otherwise interact with our services.

1. Information We Collect

We may collect information that you provide directly to us, including:

  • Full name

  • Billing and shipping address

  • Email address

  • Phone number

  • Payment and transaction information

  • Order history

  • Customer service communications

  • Product reviews and feedback

  • Information you voluntarily provide to us

We may also automatically collect certain information when you visit our website, including:

  • IP address

  • Browser type

  • Device type

  • Operating system

  • Pages visited

  • Products viewed

  • Referring website

  • Date and time of visits

  • Cookies and similar technologies

  • Website interaction information

2. How We Use Your Information

We may use your information to:

  • Process and fulfill orders;

  • Process payments;

  • Arrange shipping and delivery;

  • Send order confirmations and updates;

  • Provide customer support;

  • Respond to questions and requests;

  • Improve our website and customer experience;

  • Detect and prevent fraud;

  • Maintain website security;

  • Analyze website traffic and performance;

  • Provide marketing communications where permitted by law; and

  • Comply with applicable laws and legal obligations.

3. Payment Information

Payments may be processed through third-party payment providers.

We generally do not store complete payment card information on our own servers. Payment information may be collected and processed by our payment providers according to their respective privacy policies and security practices.

4. Cookies and Similar Technologies

We may use cookies, pixels, tags, web beacons, and similar technologies to:

  • Operate our website;

  • Remember preferences;

  • Maintain shopping cart functionality;

  • Understand how visitors use our website;

  • Analyze website performance;

  • Measure advertising performance; and

  • Improve our services.

You may control cookies through your browser settings. Disabling certain cookies may affect some website functionality.

5. Analytics and Advertising

We may use third-party analytics and advertising services to understand customer interactions with our website and measure the effectiveness of our advertising campaigns.

These services may use cookies, pixels, or similar technologies.

6. Sharing Personal Information

We may share personal information with trusted service providers that help us operate our business, including:

  • Payment processors;

  • Shipping and fulfillment providers;

  • Ecommerce platforms;

  • Analytics providers;

  • Advertising and marketing providers;

  • Customer support providers;

  • Fraud prevention services; and

  • Professional advisors.

We may also disclose information when required by law or when reasonably necessary to protect our rights, customers, or business.

7. Data Retention

We retain personal information for as long as reasonably necessary to provide our services, complete transactions, maintain business records, prevent fraud, resolve disputes, comply with legal obligations, and enforce our agreements.

8. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information.

However, no electronic transmission or storage method can be guaranteed to be completely secure.

9. Your Privacy Rights

Depending on your state of residence, you may have certain rights regarding your personal information.

These rights may include:

  • Requesting access to personal information;

  • Requesting correction of inaccurate information;

  • Requesting deletion of certain personal information;

  • Requesting information regarding the collection or use of your information; and

  • Opting out of certain forms of data processing or marketing where applicable.

To submit a privacy request, contact:

Email: contackorevan@gmail.com

We may need to verify your identity before processing certain requests.

10. Marketing Communications

Where permitted by applicable law, we may send promotional emails regarding products, offers, promotions, and other updates.

You may unsubscribe from promotional communications at any time by clicking the unsubscribe link contained in the email.

Transactional emails, including order confirmations and shipping notifications, may still be sent when necessary to fulfill your order.

11. Children's Privacy

Our website is not directed toward children under the age required by applicable law to provide consent to online data collection.

We do not knowingly collect personal information from children in violation of applicable privacy laws.

12. Third-Party Websites

Our website may contain links to third-party websites or services.

We are not responsible for the privacy practices, content, or security of third-party websites.

We recommend reviewing the privacy policy of any third-party website you visit.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

When changes are made, we will update the "Last Updated" date at the top of this policy.

14. Contact Us

Email: contackorevan@gmail.com